At ChatLounge we offer a 30 days free refund policy on unused credits. You can cancel your order for any reason, unused credits will be refunded in full. For example, if you used half of your credit bundle you'll get a refund for half of the purchase price.
Refunds are processed via the same paymentmethod when possible and usually take a couple of days to process.
Send an e-mail to firstname.lastname@example.org with your order nummer to start the refund process.
Only KNUPX.COM, IO Support Online, 365 Concepts B.V. or an other neutral payment reference will be on you bank statement or credit card statement. NEVER will the name of ChatLounge or a reference to chat or flirting be mentioned on your bank statement or credit card statement.